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Memo-Omega
MFG, Inc.
Parts Limited Warranty
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All Memo-Omega replacement parts
are warranted to be free from defects in material and workmanship under normal operating
conditions. Warranty coverage will extend for 90 days from the date of invoice,
without regard to hours of operation (except for parts sold as refurbished or used,
which are covered for a period of 30 days from the date of invoice).
Memo-Omega must be notified by the customer before filing a warranty
claim, or before any work has been performed. All claims must be submitted in writing
and Memo-Omega reserves the right to examine all elements involved
in the claim.
This warranty is extended exclusively to direct customers of Memo-Omega
and not to any other party. All other warranties, expressed or implied, including
warranties of merchantability and/or fitness for a particular purpose are excluded.
This warranty will not apply to any Memo-Omega part altered from its original specifications
or which has been misused, exposed to deteriorating conditions, negligence or accidental
damage.
Memo-Omega should be advised of all claims within five days of
receipt of merchandise, either by fax, telephone, e-mail or mail.
Memo-Omega will not accept returned products without prior written
authorization from Memo-Omega. All return requests must be submitted
in advance for approval. A Return Goods Authorization (RMA) number
must be obtained from Memo-Omega for all returned parts. All parts
should be returned by prepaid freight unless otherwise stated. If sent collect,
freight amount will be charged to customer. All RMAs must be received
within 30 days of issued. RMAs not received will be voided. Credits
require 30 days to process from date of receipt of merchandise.
Customers must keep all information on return, including RMA number
and tracking number.
Products will not be considered for credit after 90 days from invoice date.
Memo-Omega does not pay for labor associated with installation, testing, or repair
of its replacement parts.
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